Shipping & Returns
All orders are processed within 3 business days. US orders are normally delivered within 5-7 business days from the ship date. International orders are normally delivered within 4 to 6 weeks from the ship date. *Please note, shipping times can be delayed due to COVID-19. Also, keep in mind this does not include the order date and does not include any customs processing time. The estimated times of arrival can vary depending on country and situations.
COVID Return POLICY
Return Policy Effective March 20, 2020, Until Further Notice - Due to COVID-19, we will not be able to process returns or store credits on any orders taken after March 10, 2020.
If your order was incorrect, please contact us at firstname.lastname@example.org, and we will be happy to assist you.
PRE-COVID RetURN POLICY
INTERNATIONAL ORDERS & RESTRICTIONS
For international orders please allow us 1-2 days to assure that your package will be allowed in your country. If for any reason we are unable to ship to your country, we will refund you with your full amount back to your original form of payment. For international orders please track your package closely. As soon as it is in your country contact customs to arrange delivery.
Due to COVID-19, our shipping options have changed. International orders will only have the option to ship their packages using FedEx.
We currently do not ship to the following countries due to their laws and regulations:
International shipments may have additional import duties and fees. Dr. Nuzum's Nutraceuticals is not responsible for any additional charges. Please contact your local customs office for current policies and procedures.
If you have any further questions on shipping, please contact us.