Shipping & Returns

Shipping

All orders are processed within 3 business days. US orders are normally delivered within 5-7 business days from the ship date. International orders are normally delivered within 4 to 6 weeks from the ship date. *Please keep in mind this does not include the order date and does not include any customs processing time. The estimated times of arrival can vary depending on country and situations. 

Returns

We are confident in having the highest quality supplements around. However, if you are unsatisfied with your order you may return most new, unopened items within 30 days of delivery for a full refund on your original form of payment. You will be responsible for your return shipping costs, unless you received an incorrect or defective product. You will be issued a refund within 5 business days, after we have received and processed your return.

We can ship to almost any address in the world. However, there are restrictions on some products, and certain products cannot be shipped to international destinations.

International Orders & Restrictions

For international orders please allow us 1-2 days to assure that your package will be allowed in your country. If for any reason we are unable to ship to your country, we will refund you with your full amount back to your original form of payment. For international orders please track your package closely. As soon as it is in your country contact customs to arrange delivery.

We currently do not ship to the following countries due to their laws and regulations:

  • Mexico
  • Venezuela
  • Germany

Customs:

International shipments may have additional import duties and fees. Dr. Nuzum's Nutraceuticals is not responsible for any additional charges. Please contact your local customs office for current policies and procedures.

If you have any further questions on shipping, please contact us.