Shipping & Returns

Shipping

All orders are processed within 3 business days. US orders are typically delivered within 5-7 business days from the ship date. International orders are typically delivered within 2 to 8 weeks from the ship date. *Please keep in mind this does not include the order date and does not include any customs processing time. The estimated times of arrival can vary depending on country and situations. 

Returns

We are confident in having the highest quality supplements around. However, if you are unsatisfied with your order you may return items within 30 days of delivery for a full refund on your original form of payment. You will be responsible for your return shipping costs, unless you have received an incorrect or defective product. You will be issued a refund within 5 business days, after we have received and processed your return. Please send us an e-mail at orders@drnuzum.com to start the process. To proceed with your refund we will need order # and reason for return for our records. 

Please return packages to:

Dr. Nuzum's Nutraceuticals
709 N. Ralstin Rd
Meridian, ID 83642
 
*Please attach a note with order # along with the products. 
 

International Orders & Restrictions

We can ship to almost any address in the world, however, there are countries with restrictions on our products. Please allow us 1-2 days to assure that your package will be allowed in your country. If for any reason we are unable to ship to your country, we will refund you with your full amount back to your original form of payment.

Customs:

Please be aware that you may be required to pay customs fees and/or taxes on your package. Dr. Nuzum's Nutraceuticals is not responsible for any additional charges. Please contact your local customs office for current policies and procedures.

We suggest for international orders that you track your package closely. As soon as it is in your country contact customs to arrange delivery.

We currently do not ship to the following countries due to their laws and regulations:

  • Mexico
  • Venezuela
  • Germany
  • Russia
  • Saudi Arabia

If you have any further questions on shipping, please contact us.